Slaker Merch Customer Service Portal

We custom-make each item in our store to order so there is a little lead time to fulfill your order.  We strive to fulfill your order within 3 - 7 days.  On...

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs po...

We hate shipping delays just as much as you do.  If you haven't received your items yet please check a few things: Check your shipping confirmation...

First, we are sorry that you received the wrong item or a damaged item.  In order to help us resolve this issue please open a ticket here or send an email t...

Since all of our items are made to order we don't offer returns or exchanges.  However, if you received a wrong or damaged item please open a support ti...

Refunds are only offered to customers that receive the wrong items or damaged items. If either of these applies, please open a ticket here or send an email ...

At this time, we don't offer exchanges since all our products are made to order. If you’re unsure which size would fit better, check out our sizing cha...